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SMS-Magic Names Vikas Narang COO to Drive Growth

Who is Vikas Narang? Career Highlights

theinfluencersofindia by theinfluencersofindia
October 1, 2025
in BUSINESS
3k 30
SMS-Magic

SMS-Magic Appoints Vikas Narang as COO to Accelerate Global Growth

Pune, India – September 24, 2025 – SMS-Magic / Conversive, a global leader in conversational messaging solutions, today announced the appointment of Vikas Narang as Chief Operating Officer (COO).

Vikas brings over two decades of experience leading global operations and scaling high-growth businesses across SaaS, technology, e-commerce, and professional services. He has held key roles at Google, Amazon, and Texas Instruments, and most recently served as COO at Educational Initiatives and Cactus Communications, driving innovation, operational excellence, and market expansion. An alumnus of ISB and IIT Madras, Vikas was recognized as Maverick Executive of the Year (2022) for his transformative leadership.

Based in Pune, Vikas will oversee global operations, product scaling, and customer success at SMS-Magic / Conversive. His arrival marks a pivotal step in the company’s growth journey, strengthening its operational foundations, accelerating product innovation, and enhancing the customer experience worldwide. Under his leadership, the company aims to scale its AI-driven, compliant, and high-impact conversational platform to meet growing global demand and deliver measurable business impact.

“I am excited to join SMS-Magic / Conversive at such a critical stage,” said Vikas Narang. “Conversational engagement is reshaping how businesses connect with customers, and I look forward to helping the company scale its impact and deliver exceptional value globally.”

“Vikas brings the right blend of strategic vision and operational expertise,” said Nitin Seth, CEO. “His leadership will be instrumental as we scale our global operations and drive the next phase of growth for SMS-Magic / Conversive.”

“We are thrilled to have Vikas on board,” added Sandip More, CTO. “His deep experience in building scalable, high-performance teams will help us accelerate product innovation and deliver even more value to our customers worldwide.”

About SMS-Magic (Soon-to-be Conversive)

SMS-Magic, soon to be Conversive, is a conversational AI platform that powers over 200 million outgoing messages annually, helping organizations deliver trusted, impactful, omnichannel customer experiences that are compliant, fast to deploy, and CRM-agnostic.

Tags: AI conversational messagingAI messaging SaaSAI-driven SaaS platformbusiness communication SaaSbusiness messaging solutionsconversational AI platformConversiveConversive COO appointmentCOO appointment news IndiaCRM-agnostic SaaS platformcustomer engagement SaaSenterprise SaaS Indiaexecutive news PuneIndian SaaS startupsmessaging compliance platformomnichannel messaging platformPune tech newsSaaS company SMS-MagicSaaS COO appointmentSaaS customer successSaaS executive newsSaaS expansion IndiaSaaS global expansionSaaS growth IndiaSaaS growth strategiesSaaS industry IndiaSaaS innovation leaderSaaS leadership appointmentSaaS leadership IndiaSaaS leadership newsSaaS operational excellenceSMS-MagicSMS-Magic appoints COOSMS-Magic ConversiveSMS-Magic Conversive COO newsSMS-Magic Conversive leadership teamSMS-Magic Conversive newsSMS-Magic Conversive rebrandSMS-Magic executive appointmentSMS-Magic global growthSMS-Magic rebranding ConversiveVikas NarangVikas Narang COOVikas Narang Google Amazon
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